Privacy Policy
Signals Pest Management is committed to protecting the privacy of our clients and website visitors. This privacy policy explains what personal data we collect, why we process it, the lawful bases for processing, who may receive your data, how we protect and retain it, our use of cookies and how you can exercise your rights or contact us with questions or complaints.
Personal Data We Collect
When you contact Signals Pest Management, request a quote or use our services, we may collect personal information such as your name, email address, telephone number, service address or location, and details about your pest control requirements.
We may also collect limited technical information about your use of our website where this is provided through our website hosting or analytics services.
How We Use Your Information
We use your personal information to respond to enquiries, provide quotations, arrange and deliver pest control services, communicate with you about your requirements and maintain appropriate business records.
We may also use information where necessary to meet our legal or regulatory obligations and to help us operate and improve our business.
Lawful Basis for Processing
We only process personal information where we have a lawful basis to do so.
Depending on the circumstances, this may include taking steps at your request before entering into a contract, fulfilling our contract with you, complying with a legal obligation, or pursuing our legitimate business interests in operating and managing Signals Pest Management.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business or website, or where we are legally required to do so.
Where another organisation processes personal information on our behalf, we expect that information to be handled appropriately and securely.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include retaining appropriate records relating to enquiries, quotations and services, as well as information we are required to keep for legal, accounting or regulatory purposes.
Cookies
Our website may use cookies and similar technologies that are necessary for the website to operate or that help us understand how the website is used.
Where consent is required for non-essential cookies, these should only be used in accordance with your cookie preferences.
Your Data Protection Rights
Under UK data protection law, you may have rights over your personal information. Depending on the circumstances, these can include the right to request access to your information, ask us to correct or delete it, restrict or object to certain uses of it, and request the transfer of certain information.
Where we rely on your consent, you may withdraw that consent at any time.
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how Signals Pest Management handles your personal information, please contact us:
Signals Pest Management
Telephone: 01604 385454
Email: [your Signals email]
Complaints
If you have concerns about how we handle your personal information, please contact us first so we have an opportunity to address them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page.